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Survey Deficiencies? Respond Fast. Protect Compliance. Reduce Risk.
Once survey findings are issued, the next step is to respond with clarity, urgency, and a well-organized Plan of Correction that addresses deficiencies and supports sustained compliance. Why the Statement of Deficiencies Matters A Statement of Deficiencies (SOD) is...
Building Sustainable Quality Systems: What Home Care Agencies Need Now
The agencies that succeed in the next era of home care will be those that shift from reactive compliance to proactive quality management. That means: 1. Continuous Compliance Monitoring Not just preparing for surveys - operating as if every day is survey day. 2....
The New Quality Reality: Why Home Care Agencies Must Evolve Now
Expectations in home care are shifting from billing compliance to continuous quality performance. Regulators, accrediting organizations, and payers are aligning around the same core principle: Agencies must demonstrate ongoing compliance and measurable quality...
Is Your Agency Ready for the New Accrediting Organization Survey Rules?
The regulatory landscape for home health and home care agencies is changing—and the time to prepare is now.The Centers for Medicare & Medicaid Services (CMS) has finalized significant changes to Accrediting Organization (AO) oversight that will take effect on June...
New Standard – Acceptance to Service
BACKGROUND The Centers for Medicare & Medicaid Services ("CMS") published a final rule that added a new condition of participation for home health agencies ("HHA") to participate in the Medicare program under the Medicare Program; Calendar Year ("CY") 2025 Home...
The Talent Strategy Group – Global Performance Management Report 2023
This article from Talent Strategy Group offers comprehensive insights into how many organizations continue today on their performance management journey - from ratings, reviews, development and coaching....
Leading in a VUCA World
Leaders at all levels and within organizations of all sizes are navigating more volatility, uncertainty, complexity and ambiguity than ever before. Knowing how to activate the energy-unleashing behaviors that seed innovation, build engagement and drive results while...
Prioritizing HR Leadership Activities
This Gartner Report highlights the Top 5 Priorities for HR Leaders in 2023. These include Leadership Effectiveness, Change Management/Org Design, Employee Experience, Recruiting and Future of Work. The report provides details about the challenges organizations are...
Performance Management Doesn’t Have To Be A Zero-sum Game
A few years ago, I had the opportunity to speak at Chief Talent Officer Exchange about the Performance Review Shakeup. The debate was raging at the time, captured in articles, roundtables, and symposiums. The discussions were often challenging the value and...
National Patient Safety Awareness Week
Spring and Fall are when we are reminded to replace the battery and test smoke detectors. According to a recent FEMA report, older adults are twice as likely to die in a fire than the general population in the United States! If your patient does not have working smoke...
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